FAQ

How do I order? Please visit How to make order page

About mykings.lk Please visit about us page

1. Does mykings.lk operate a physical shop/retail outlet?
Yes, we do have a display shop, we do have an office located at Jaffna, Nelliyadi & Mulangkavil. You can walk in and purchase, must place the order & wait for the notification to Pick up from our office. Warranty claims and product inspections are strictly by appointment only. In-store purchases are accepted. 

2. Can I purchase products directly by coming to our office?
NO, Most of the products we stored out of office location, you must place an online order or SMS to order before pickup.

3. Does Techshop provide warranty on products?
YES/NO, depend on the product/brand we provide warranty according to law in Sri Lanka. Please see our warranty information and conditions.

4. How  make deliveries?
We provide COD (cash on delivery) service within Colombo district and from Panadura to Wattala. All other area’s we can only deliver orders after the payment.

However, due to many factors, we DO NOT offer COD service islandwide. Please see more information about deliveries.

5. What payment methods are available?
1.  Online Payment
2.   Bank Transfer

6. Do we provide products on credit?
NO, We do NOT supply products on credit under any circumstances.

7. Do we accept cheques?
YES,  Only by prior arrangement, we may accept business cheques. The cheque must be in favour of “Kings Electronics”

8. Do we provide Quotations for products?
Yes, please send us a quotation request to email info@mykings.lk.

9. Do you ship to countries other than Sri Lanka?
Yes, we do.